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Shipping
Customers within Australia
Shipping charges for online purchases through this web site are calculated at the checkout stage of the order process.
Shipping within Australia is via Express Post.
Goods are shipped on Tuesday and Thursday of each week
Overseas Customers
Overseas orders require special attention. We will always strive to meet your requirements for delivery. At the time of ordering, we will provide freight and estimated delivery times.
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Delivery Times
Sending your goods to you in a timely manner is always our priority. During peak times there may be minor delays to our standard turnaround time. If this is the case, we will give you an indication of this at the time of placing your order.
Customers within Australia
As a general rule we endeavour to dispatch your goods within 4-7 working days of receiving your order and payment.
If you do not receive your goods within the time we estimate, please contact us immediately so we can track your delivery.
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Refund & Returns Policy
We stand by the products we make. If you are unhappy with the quality of your purchase, please contact us immediately and you may return the products for exchange. Please include contact information in your return and details why the goods are being returned. Please repack carefully. Postage on returned goods is purchasers expense. Please check the contents of your delivery and if you find a discrepancy please report it to us within 3 working days of receiving your goods.
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Where to Find Us
You can find us at the Peregian Markets on the first and third Sunday of each month.
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